Shipping and Delivery

At GN GOLD, we are committed to ensuring that your orders are delivered to you safely, efficiently, and on time. Below are the details regarding our shipping and delivery policies:

Shipping Policy

1. Domestic Shipping

We deliver across all regions within the country. Once your order is confirmed, it will be processed and shipped within 1-3 business days. Delivery timelines depend on your location and typically range between 3-7 business days after dispatch.

2. International Shipping

We currently offer international shipping to select countries. Delivery timelines for international orders typically range between 7-14 business days, depending on the destination and customs processing.

Delivery Charges

• Free Shipping: We offer free shipping on orders above INR 1,000 within India.
• For orders below INR 1,000, a standard shipping fee will be calculated at checkout.
• International shipping charges will vary based on the destination and package weight. Exact charges will be displayed during checkout.

Order Tracking

Once your order is shipped, you will receive an email or SMS with a tracking ID and a link to track your shipment in real time. Please allow up to 24 hours for tracking information to be updated.

Delivery Times

• Monday to Saturday: Deliveries are made between 9 AM to 7 PM.
• No deliveries are made on Sundays or public holidays.

Important Notes

1. Ensure that the delivery address and contact details provided during checkout are accurate to avoid delays.
2. In case of failed delivery attempts, our courier partner will contact you to reschedule.
3. MI WINGO PRODUCTS AND SERVICES is not responsible for delays caused by natural disasters, strikes, or other unforeseen circumstances.

Returns and Exchanges

If there are issues with your order upon delivery, such as damaged products or incorrect items, please refer to our Returns and Refund Policy for guidance.

For any queries or concerns about shipping and delivery, feel free to contact us:

• Email: gngold@gmail.com
• Phone: +91 8388809620
• Customer Support Hours: Monday to Saturday, 10 AM - 6 PM

Thank you for choosing GN GOLD. We value your trust and strive to deliver the best shopping experience!